Advice for homeowners


Meet your
FENSA Advisor

This is Harry.

You might recognise him from our TV ad.

Harry works for a FENSA Approved installation company. He's on a mission to help professionalise installers and protect homeowners across the UK, so he started this advice column.

Harry's advice

What Is A Composite Door

Composite doors are soaring in popularity as one of the most popular front doors on the market. But what is a composite door and how does it stand out from the crowd? Read FENSA's complete guide to composite doors.

Stamp Duty Holiday For Homeowners

Preparing to move house before the stamp duty holiday ends? A FENSA certificate is all the proof you need of a compliant installation, so find out how you can request yours today!

How To Keep Your Home Secure

To maximise the security of your home, it’s vital to understand the options that are available to you. New windows and doors can be fitted with the latest locking mechanisms that will stop forced entry attempts in their tracks. Home security is constantly growing and evolving, and there are always new developments on the market.

What Makes the Best Double Glazed Windows

We all want the best for our home. This FENSA guide will let you know what makes the best double glazed windows so you can find the perfect fit for your home.

What To Ask Your Window Fitter

If you’re about to meet with your FENSA Approved Installer, it might be handy to make a list of questions that you can ask. This ensures that you get all the information you need right away and you don’t miss anything that could be important either now or later on in the process.

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What to check before appointing an installer

Check that you use a FENSA Approved Installer but also check the following:

  • Ask family and friends who have used installers about their satisfaction and whether they got a FENSA certificate.
  • Check the installer's references by talking to their previous customers.
  • Get at least three quotes and check you are being quoted like for like.
  • Cheapest is not always best and good contractors are always in demand.
  • Get quotes, timeframes and the fact that you will get a FENSA certificate all in writing. A proper written contract with an agreed completion date will help prevent confusion later on
  • Check the warranty on the installer's work and ensure they have enough insurance to cover their warranty. Domestic glazing installers that are registered with a competent person scheme like FENSA are legally obliged to provide warranty insurance to cover your installation should the company cease to trade within the life of the warranty.
FENSA - Frequently Asked Questions (FAQ)
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