Advice for homeowners


Meet your
FENSA Advisor

This is Harry.

You might recognise him from our TV ad.

Harry works for a FENSA Approved installation company. He's on a mission to help professionalise installers and protect homeowners across the UK, so he started this advice column.

Harry's advice

What To Ask Your Window Fitter

If you’re about to meet with your FENSA Approved Installer, it might be handy to make a list of questions that you can ask. This ensures that you get all the information you need right away and you don’t miss anything that could be important either now or later on in the process.

Advantages of Double Glazed Windows

This FENSA guide to double glazed windows outlines some of the key advantages, including improved thermal performance, sound reduction and advanced security. Contact a FENSA Approved Installer today.

Hillarys Blinds

FENSA have teamed up with Hillarys Blinds so that all your customers can receive 10% off all made to measure products when they receive their FENSA certificate.

Trickle Vents and Proposed Building Regulations Changes

Should trickle vents become mandatory on all new windows and doors? That's what's currently being proposed. Learn more then tell us what you think in our trickle vents survey.

Matching New Windows To Your Brickwork

Matching new windows to your brickwork helps you craft a new sense of style for your home. If your home has a brick exterior, you can enhance its elegant, classic feel.

Social media

What to check before appointing an installer

Check that you use a FENSA Approved Installer but also check the following:

  • Ask family and friends who have used installers about their satisfaction and whether they got a FENSA certificate.
  • Check the installer's references by talking to their previous customers.
  • Get at least three quotes and check you are being quoted like for like.
  • Cheapest is not always best and good contractors are always in demand.
  • Get quotes, timeframes and the fact that you will get a FENSA certificate all in writing. A proper written contract with an agreed completion date will help prevent confusion later on
  • Check the warranty on the installer's work and ensure they have enough insurance to cover their warranty. Domestic glazing installers that are registered with a competent person scheme like FENSA are legally obliged to provide warranty insurance to cover your installation should the company cease to trade within the life of the warranty.
FENSA - Frequently Asked Questions (FAQ)
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