How can you be sure your window or door installer is professional and meets building regulations? Simple, ask if you’ll get a FENSA certificate. It’s all the proof you need of a job done right:
FENSA covers the replacement of external windows, doors, roof windows and roof lights in your home, against the relevant Building Regulations. Note that the property must be cited on its original footprint, and the use and size of rooms mustn’t be altered.
FENSA doesn’t cover replacement windows and doors for conservatories, porches, new builds, extensions, repairs (frame not included), commercial properties.
Not all installers comply with building regulations, and not all of them will register your installation with the local council.
Compliance and registration are required by law.
It’s your responsibility to make sure installations are registered with the local council.
If your installer doesn’t mention that you’re responsible and doesn’t offer a FENSA certificate or other building regulations compliance certificate, you’ll need to pay for an inspection by building control.
You’ll need to allow a few hundred pounds for this and make sure the installer agrees in their quote to rectify any non-compliance issues found by the building inspector.
If there are problems with your installer and you can’t get them back, you may need to hire another to put things right.
When you use a FENSA Approved Installer, they should always promise you a FENSA certificate when the job’s done.