Advice for homeowners


Meet your
FENSA Advisor

This is Harry.

You might recognise him from our TV ad.

Harry works for a FENSA Approved installation company. He's on a mission to help professionalise installers and protect homeowners across the UK, so he started this advice column.

Selling your home?

Selling your home can be very stressful and it is right up there with getting married or divorced, experiencing a death in the family and serious money issues. There are plans you can put into place to make this process easier for yourself and avoid any issues wherever possible. 


One thing that could make selling your home even more stressful is not having the relevant certificates for your replacement windows. When you're selling a house, there are lots of certifications that your solicitor and buyer will need to see. If you don't have a FENSA certificate to validate the quality and installation of your new windows and doors, you may have to pay out again to get them accredited. 


This can cause you even more work and make the house selling process more stressful than it needs to be. If you work with a FENSA Approved Installer, they can certify the work themselves. This means you can avoid the additional expense of having to pay separately for the certification when getting new windows fitted. You also get peace of mind that FENSA installers are carrying out the work to the highest possible standards to be able to certify it themselves. 


Replacement windows


Many of us will have at some time replaced the windows in our home and this means when it comes to selling your property you need to produce a certificate to show that those windows meet the Building Regulations. As a buyer, you will appreciate how important it is to know that any home improvement projects have been completed to the highest standards.


All replacement glazing comes within the scope of the Building Regulations which were installed in April 2002. When selling your home the solicitor will ask for evidence that those replacement windows comply with the building regulations. There are two ways to prove this compliance:


You have a FENSA certificate showing that the work has been completed by a competent installer and member of FENSA


You have a certificate from the local authority building control stating that the installation has been approved under the building regulations


The easy option


The easy option when getting replacement windows is to use a window installer who is registered with FENSA. These installers are able to self-certify that their work is compliant with the Building Regulations and provide you with a FENSA certificate. Keep it in a safe place and when you come to selling your home that will be one less thing to stress about.


Now, don't worry if you lose your FENSA certificate, because FENSA keeps a record of all FENSA registered installations and as such we can re-issue you with your certificate via our website. This means that when you are selling your home and have lots of paperwork to keep track of already, you don't have to stress about a lost FENSA certificate. The certification of your windows is always close to hand thanks to our website records. 


If you opt for a window installer who isn't registered with FENSA you will need to negotiate with the local building control to come and inspect the work, which you will probably have to pay for as an additional cost. This is why FENSA installers are an excellent choice when the work is being carried out, as well as later when you come to sell, as their self-certification means they can take care of this themselves. 


Parting thought


Life can be stressful enough, and maintaining your home is one area where it's possible to reduce the worry and work involved. When it comes to selling your home, you have enough to contend with before you worry about where your double glazing certificates are - if you ever received them at all. 


When you choose to work with a FENSA Approved Installer, you will receive a self-certified certificate there and then, when the work is done. It's also stored in our records, so you can request this any time if you happen to lose it. That way, you won't have to worry about what to do if you can't find your FENSA certificate, making selling your house easier than ever. 


Selling your home is simple with FENSA Approved Installers


Even if you've only just moved into a brand new property and don't have any plans to sell your house yet, it's always worth thinking ahead to save yourself worry and extra work in the future. If you're planning to invest in replacement windows and doors, you will want to choose to work with a FENSA Approved Installer. You'll get a certificate from self-certification when the installation is complete, and this is always accessible if you should ever lose it. 


Get started today and use our installer search to find window and door companies near you, safe in the knowledge that you will receive and always have access to your FENSA certificate. 

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What to check before appointing an installer

Check that you use a FENSA Approved Installer but also check the following:

  • Ask family and friends who have used installers about their satisfaction and whether they got a FENSA certificate.
  • Check the installer's references by talking to their previous customers.
  • Get at least three quotes and check you are being quoted like for like.
  • Cheapest is not always best and good contractors are always in demand.
  • Get quotes, timeframes and the fact that you will get a FENSA certificate all in writing. A proper written contract with an agreed completion date will help prevent confusion later on
  • Check the warranty on the installer's work and ensure they have enough insurance to cover their warranty. Domestic glazing installers that are registered with a competent person scheme like FENSA are legally obliged to provide warranty insurance to cover your installation should the company cease to trade within the life of the warranty.
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