Installing Windows & Doors During The COVID-19 Pandemic


Keeping Your Customers Safe

Practical safety precautions when installing windows and doors during the COVID-19 pandemic.


In order to safely install windows and doors into occupied domestic dwellings during the COVID-19 pandemic, many of the processes that FENSA Approved Installers have followed for years will now have to change. 


These changes are necessary to ensure the safety and protection of your employees, your customers and your families. 


For easy reference, we've outlined our guidance under key points for you to consider. 


  • Materials

  • Travelling to site

  • Communication with the occupant

  • Personal Protective Equipment (PPE)

  • Arriving at site / pre-installation 

  • Social distancing & minimising contact 

  • Access equipment 

  • Refreshment breaks 

  • Packing up at the end of the day 

  • Disposal of waste products

  • Returning home


It's important to consider how every aspect of your installation will affect yourself and others, so make sure to work safely and with your friends, family and colleagues' wellbeing in mind.


For more information, we welcome you to contact us. 

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What to check before appointing an installer

Check that you use a FENSA Approved Installer but also check the following:

  • Ask family and friends who have used installers about their satisfaction and whether they got a FENSA certificate.
  • Check the installer's references by talking to their previous customers.
  • Get at least three quotes and check you are being quoted like for like.
  • Cheapest is not always best and good contractors are always in demand.
  • Get quotes, timeframes and the fact that you will get a FENSA certificate all in writing. A proper written contract with an agreed completion date will help prevent confusion later on
  • Check the warranty on the installer's work and ensure they have enough insurance to cover their warranty. Domestic glazing installers that are registered with a competent person scheme like FENSA are legally obliged to provide warranty insurance to cover your installation should the company cease to trade within the life of the warranty.
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