Harry works for a FENSA Approved installation company. He's on a mission to help professionalise installers and protect homeowners across the UK, so he started this advice column.
I know what you are thinking, youre thinking of course I can, the hat, the horse and the 6 shooter gives it away, and youre right. But can you just as easily spot a rogue tradesman type cowboy? Probably not, they dont conform to a particular look in the same fashion as Billy the kid did. Here are two quick facts, which make for uncomfortable reading:
If you are just starting out on some improvements to your home and looking for a window installer, then why not check the Glazing Installer Search for registered fitters in your area. All you need do is provide your post code and the website brings back a list of trusted FENSA registered installers. The result list will provide you with a company name, address, contact details and wherever possible email options, we also show their FENSA registered number& Of course though, you may already have an installer in mind, or your builder is putting you in touch with one, so what can you do?
Well in this case look for the FENSA logo. If you dont notice one, ask if they are a FENSA registered company. If a company is registered with FENSA (and some 9,000+ businesses are) then that means the installer is subject to regular assessments on adherence to Building Regulations standards.
Remember, you can contact FENSA to check if a company is FENSA registered. If you are told they are, then still check, as some cowboys stop at nothing to try and trick you. How can I spot a cowboy? There are a number of give-away signs with the cowboy. Just like the cowboys of the wild west, there are certain attributes you find all cowboys have. Here are some of the telling signs of a cowboy:
FENSA are proactive in trying to help consumers spot the cowboys and report them. FENSA also has a website dedicated to stopping the cowboys, cowboystoppers.co.uk. Take your time and have a look through this website as it will help you spot a cowboy. In addition it will provide you with information on knowing your rights, and how to report a cowboy&.
Check that you use a FENSA Approved Installer but also check the following: