FENSA Certificate

How to get a Fensa Certificate?

We want to ensure that all homeowners can view their installation record or order a replacement certificate in an easy and straight forward way. If your installation has been notified to FENSA by the glazing company who carried out the work and the certificate has already been issued, you can complete this process online.

Enter your details here to find out when a certificate was issued or alternatively if you’ve misplaced your original certificate and need a replacement – simply fill in your details and pay £25 including VAT online.


What is covered under a fensa certificate?

What is a FENSA certificate?

FENSA Certificate Sample

For replacement windows and doors installed since 1st April 2002, you will require a FENSA Certificate if the work is undertaken by a FENSA member.

If a contract was signed prior to 1st April 2002 but was completed before the 30th June 2002 a certificate of compliance is not required.

If a contract was signed prior to 1st April 2002 but was completed after the 30th June 2002 a certificate of compliance is required.

But what exactly is a FENSA certificate, why is it important and how does it help you?

Building Regulations – where it all began

In 2002 FENSA was established as a Competent Person Scheme (CPS) in response to current building regulations covering the replacement window and door market in England and Wales. As a CPS, FENSA provides vetted individuals and firms the ability to self-certify that their work complies with building regulations. Since the introduction of these regulations, installers can either choose the traditional route of registering their work with Local Authority Building Control (LABC) or join a CPS that will allow them to self-certify their work, such as FENSA.

Why should homeowners use double glazing companies with a scheme like FENSA?

If your installer is a member of a government authorised Competent Persons Scheme (CPS) such as FENSA, you will benefit from reduced costs as you are avoiding local authority inspections and fees. Beyond the financial aspect, individuals and firms approved as a CPS member will have undergone strict vetting procedures and are routinely inspected to ensure Building Regulation compliance is maintained. Always ensure that the glazing company is a CPS member like FENSA as this will encourage more companies to sign up and reduce the likelihood of rogue traders in the market. This essentially means greater consumer confidence and a stronger, more unified glazing industry.

Why do I need to keep my FENSA Certificate safe?

Any homeowner who had replacement windows or doors installed by a FENSA member after April 2002 would have been issued with a FENSA Certificate. It is important to keep this safe in your records because if you choose to sell your home in the future the solicitor of the person buying your property will request a copy. If you’re having trouble finding your original copy, you can easily re-order a certificate below.

I’ve had work done by a FENSA member, what happens next?

If you’ve recently had a FENSA member install a replacement window or door in your home, a certificate will be issued to you – this can take about 2-4 weeks because the following needs to happen before your certificate is dispatched:

FENSA is informed about your glazing installation by a FENSA member 

The installation maybe selected for inspection

FENSA informs your local Building Control of the completed work 

A FENSA certificate is dispatched

If you are waiting on a certificate and the timing has gone beyond this 4 week period, please feel free to contact us and we will do all that we can to assist your query.

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