FENSA Business Insurance Services



FENSA Business Insurance Services


At FBIS, the policies have been developed and selected with the needs of installers of windows, doors, conservatories and related products in mind. With cover from FBIS, you can enjoy access to a range of policies from the UK’s leading insurers with exclusive preferential pricing, subject to terms and conditions. FENSA works in partnership with Marsh Commercial, the UK’s leading Schemes and Affinity insurance broker, to provide our community of Approved Installers with insurance policies at highly competitive rates,







What Insurance do I need as a FENSA Approved Installers?


All FENSA Approved Installers must have Public Liability Insurance to a minimum value of £2m and Employers Liability Insurance to a minimum value of £10m (if applicable).





Key Insured Areas

Public liability insurance

As a FENSA approved installer, you are required to cover your legal liability to third parties with public liability insurance (PL).

PL provides cover in the event that you cause injury or property damage whilst carrying out your work. For example, you slip and cause damage to the property’s roof or cladding. PL provides cover for both your defence costs and awards. Even if you think you’re not at fault – defence costs can add up. PL offers cover on these occasions – ensuring you’re covered for both legal fees and compensation payments.


How much cover do you need?

PL insurance policies tend to start at cover limits of £2million. However, if you believe you require higher limits you can speak to the team at FENSA Business Insurance Services (FBIS) for advice. Examples of accidents covered, include:


  • • Slipping on a wet floor and damaging property
  • • Dropping something from height causing your client injury
  • • Spilling coffee on a client’s iPad or mobile phone.


Efficacy insurance

This can be included as part of your business insurance to provide cover in event of loss or damage to a property due to a product not working in the way that it should. 


Employers’ liability insurance

Employers’ liability insurance (EL) is compulsory by law for most businesses that have employees. As a FENSA approved installer, you require a cover limit of up to £10million. 


As an employer, you are considered responsible for the health and safety of any worker under a contract of service. Your liability is for any person to whom you have a legal duty of care – whether or not they are paid or under contract to you. This is why sometimes even sole traders will get EL insurance.


EL provides you with protection should a claim be made against you by past or present employees, volunteers and helpers. If a worker claims you’re at fault for them suffering an injury or illness, they may try to claim compensation from you.


Professional indemnity insurance

Professional indemnity insurance (PI) is there to provide cover for financial loss suffered by a client due to negligent advice, services or designs you have provided them. PII will cover your legal costs in defending a claim as well as any compensation payable if you are found responsible. 


As an installer, you are at risk of delivering faulty design, giving poor advice or accidentally making a copyright infringement. Mistakes happen, but unfortunately your client might suffer financial loss as a result of your actions. 

Having PI in place to deal with claims like this is essential to protect yourself and your business – and to reassure your clients. 



Tools and property insurance


If your work tools are crucial to carrying out your job, you can take out insurance to cover yourself in the event your tools are lost, stolen or damaged. Cover is available for both hired equipment and your own personal tools. FENSA Business Insurance Services can advise you on the level of cover you need for your tools and equipment.  

To discuss your business insurance requirements and to take advantage of our FREE insurance health check service, get in touch on 01905 892 381 or email FENSA@marshcommercial.com 







With insurance from FENSA Business Insurance Services, you can enjoy:

  • Access to a range of policies from the UK’s leading insurers.
  • Exclusive discount for FENSA Approved Installers, subject to terms and conditions.
  • Financial loss cover included as standard.
  • Efficacy cover included to protect you if a standard product you install is faulty.
  • £100,000 professional indemnity included as standard.


We’re here to help when you need it the most

Making a claim doesn’t need to be stressful. Our team is on hand to support you every step of the way, making sure your claim is resolved as efficiently and promptly as possible.

  • We provide claims support through to resolution.
  • Insurer notification within 24 hours.
  • Dedicated claims resource from our UK based team.
  • Access to expert claims consultancy on large losses.

FENSA Business Insurance Services

We have teamed up with award-winning UK insurance broker Marsh Commercial to launch FENSA Business Insurance Services, offering a specialised insurance solution for FENSA Approved Installers.


To get a quote or have a chat about your business insurance needs, you can call the FENSA Business Insurance Services team on 0330 818 7625 or simply fill out the form.


Enquire Now 





This is a marketing communication.

FENSA Ltd is an Introducer Appointed Representative of Marsh Ltd and FENSA Business Insurance Services is a trading name of Marsh Ltd. Marsh Ltd is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution and Credit Broking (Firm Reference No. 307511). Copyright © 2022 Marsh Ltd. Registered in England and Wales Number: 1507274, Registered office: 1 Tower Place West, Tower Place, London EC3R 5BU. All rights reserved.

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